Refund Policy
Refund Policy Last Updated: [Insert Date, e.g., February 16, 2026]
Adios CBD ("we," "us," or "our") is committed to your satisfaction. This Refund Policy outlines the terms for returns and refunds on purchases made through https://adioscbd.com (the "Site"). By placing an order, you agree to these terms.
Eligibility for Returns
- We offer free returns within 30 days of delivery for unopened products only.
- Returns are accepted for any reason (change of mind, etc.), subject to the conditions below.
- Opened products are non-returnable and non-refundable due to hygiene and safety regulations for ingestible items such as CBD gummies.
- Sale items, promotional bundles, or items marked as final sale are non-returnable and non-refundable.
- Products must be returned in their original, unopened packaging with all seals intact and in resalable condition.
How to Initiate a Return
- Contact our support team within 30 days of delivery via email at [Insert your support email, e.g., support@adioscbd.com] or through our contact form at https://adioscbd.com/pages/contact.
- Provide your order number, reason for return, and any relevant details (e.g., photos if claiming damage).
- We will provide a Return Merchandise Authorization (RMA) and return shipping instructions if approved.
- Ship the item(s) back using a trackable method (customer is responsible for return shipping costs unless the item is defective, damaged, or incorrect upon arrival).
Exceptions – Defective, Damaged, or Incorrect Items
- If a product arrives damaged, defective, or is not what you ordered, contact us within 30 days with photos and details.
- We will cover return shipping costs and issue a full refund or replacement at our discretion.
Refunds
- Once we receive and inspect the returned item(s), refunds will be processed to the original payment method.
- Refunds typically take 7-10 business days to appear in your account (depending on your bank or card issuer).
- Shipping fees from the original order (if any) are non-refundable, except in cases of our error (defective/damaged/incorrect).
- We do not refund original shipping costs for returned items unless the return is due to our fault.
Additional Notes
- All products are hemp-derived and compliant with the 2018 Farm Bill (<0.3% Delta-9 THC where legal). Refunds do not apply if your order was canceled due to state shipping restrictions or age verification failure.
- We reserve the right to refuse returns that do not comply with this policy.
- This policy is subject to change; continued use of the Site constitutes acceptance of updates.
Questions? Contact us at: Email: info@adioscbd.com
Contact form: https://adioscbd.com/pages/contact
Thank you for shopping with Adios CBD!