Shipping Policy

Shipping Policy
Last Updated: July 8, 2026

Adios CBD ("we," "us," or "our") ships hemp-derived CBD products from Garland, Utah. This Shipping Policy outlines our shipping practices for orders placed on https://adioscbd.com (the "Site"). By placing an order, you agree to these terms.

Shipping Destinations
We ship only to addresses within the United States where hemp-derived products containing less than 0.3% Delta-9 THC are legal under applicable state laws (in compliance with the 2018 Farm Bill). Shipping is restricted in states or localities with bans or additional restrictions on hemp-derived cannabinoids. It is your responsibility to check your state's current laws before ordering—we may cancel or refuse orders to restricted areas without notice. No international shipping is available at this time.

Utah Retail Online Orders
We do not ship retail online orders to Utah addresses. Utah customers may purchase at authorized retailers listed on our Where to Buy page. Approved wholesale accounts may have Utah shipping enabled at checkout when logged in.

Order Processing
Orders are typically processed within 1–3 business days (Monday–Friday, excluding holidays). Processing time begins after payment authorization and age verification (21+ required). Orders placed after business hours, on weekends, or holidays may take longer to process.

Shipping Methods and Rates
We ship via major carriers including USPS, UPS, and/or FedEx (and local courier partners where applicable). Shipping rates are calculated at checkout based on order weight, destination, and selected method.

  • Free Shipping: On all orders over $100 (continental US only; exclusions may apply for remote areas).
  • Standard shipping times vary by carrier and location (typically 3–7 business days after processing; not guaranteed).
  • Expedited options may be available at checkout where offered.

Signature Requirements
Signature may be required upon delivery for certain orders (e.g., higher-value shipments or at carrier discretion) to ensure secure receipt. We are not responsible for delays if a signature is unavailable.

Tracking and Delivery
Tracking information is provided via email once your order ships. Check your carrier's site for updates. We are not liable for delays caused by carriers, weather, or incorrect addresses provided at checkout.

Lost, Damaged, or Delayed Shipments

  • If your package is lost or damaged in transit, contact us within 30 days of the estimated delivery date with your order number and photos (if applicable). We will assist in filing a claim with the carrier.
  • Refunds or replacements for lost/damaged items are issued at our discretion after carrier investigation (typically 7–30 days).
  • We are not responsible for packages marked "delivered" by the carrier unless proven otherwise.

Additional Notes

  • All products are hemp-derived (<0.3% Delta-9 THC), federally compliant, but state laws vary—verify legality in your area.
  • These statements have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease. Consult a healthcare provider before use.
  • We reserve the right to change carriers, rates, or policies; updates will be posted here. Continued use constitutes acceptance.
  • For questions about your order, use our contact form.

Contact Us
Email: info@adioscbd.com
Mail: Adios CBD, 5169 W 12000 N, Garland, UT 84312
Contact form: https://adioscbd.com/pages/contact

Thank you for choosing Adios CBD!